General FAQs

Are you accepting new patients?

We warmly welcome new patients!

What are your office hours?

We're open Monday 9am–6pm, Tuesday 9am-5pm, Wednesday 8am-5pm, Thursday 8am–4pm. We're closed Friday-Sunday.

Where are you located / is there parking?

We're located at 600 E Marshall St #204, with free patient parking in front of the building.

Do you offer same-day or emergency appointments?

Yes. We offer same-day emergency dental appointments for both new and existing patients.

How do I book my first appointment?

To schedule an appointment, call us at (484) 739-7816 or book online anytime through our convenient scheduling link.

What insurance plans do you accept?

We accept most major PPO plans including Delta Dental, Cigna, Aetna and MetLife, and we'll verify your benefits before treatment.

Do you accept patients without insurance?

Yes. We offer multiple ways to make treatment affordable.

Do you offer payment plans or financing?

Yes. Through CareCredit, we offer flexible payment plans and third-party financing so you can spread the cost of larger treatments.

Do you see children / are you a family practice?

Yes. We welcome children and operate as a family dental practice. We provide high-quality, affordable dental care for patients of all ages.

Do you treat patients with dental anxiety, and what sedation options are there?

We provide sedation dentistry options for patients with dental anxiety, including nitrous oxide (laughing gas) for mild to moderate anxiety and oral conscious sedation for moderate to severe dental phobia.

What should I expect at my first visit?

During your comprehensive dental exam, which typically takes about one hour, the dentist will check your teeth, soft tissues, jaw, and bite, take X-rays if needed to detect hidden issues, and discuss any follow-up appointments or treatment plans. A teeth cleaning will be scheduled if not included in your initial exam.

What safety and sterilisation protocols do you follow?

We follow strict infection control and safety protocols to ensure a clean and safe environment for all patients.

What dental services do you offer?

We offer routine cleanings and exams, dental implants, dentures, crowns, bridges, fillings, root canals, periodontal treatment, orthodontics, Invisalign, porcelain veneers, teeth whitening, smile makeovers, cosmetic bonding, sedation dentistry, wisdom tooth extractions, and same-day emergency services.

Are your dentists specialists, and in what?

Dr. Michelle Bernreuther is a skilled implant and oral surgery specialist with extensive training and a Fellowship in the International Congress of Oral Implantologists. The team also provides expert care in general dentistry, orthodontics, periodontics, sedation dentistry, and tooth extractions.

Emergency & Sedation FAQs

What should I do for a dental emergency after hours?

Call our emergency number at (484) 739-9143 as soon as possible to get guidance and arrange for emergency care.

Do you offer same-day emergency appointments?

Yes. We offer same-day emergency dental appointments for both new and existing patients.

What sedation options do you offer for nervous patients?

We provide sedation dentistry options for patients with dental anxiety, including nitrous oxide (laughing gas) for mild to moderate anxiety and oral conscious sedation for moderate to severe dental phobia.

Is sedation dentistry safe?

Yes, sedation dentistry is safe for patients with dental anxiety when administered by experienced professionals.

What Our West Chester, PA Dental Patients Are Saying

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(484) 948-2900
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